FAQ

Cresara is based in the UAE and delivers across all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Cresara was founded by two brothers, who shared a passion for exceptional coffee and wanted to bring something bold and different to the UAE market.

It's Cresara's tagline and philosophy. Every product we make is designed to take you somewhere — through flavor, aroma, and the experience of the cup itself. Coffee shouldn't be routine. It should be a journey.

Infused coffee is specialty coffee that has been crafted with natural flavor through a controlled infusion process — not syrups, not artificial additives. The flavor is introduced into the bean itself, making it part of the coffee's character rather than a coating on top. The result is a cup that tastes distinct, complex, and real.

No. Flavored coffee typically uses artificial syrups or sprays applied to the bean after roasting. Infused coffee uses a natural process to integrate flavor into the bean. The difference is noticeable — infused coffee tastes like coffee with character, not coffee with perfume.

Cresara's Signature Infused Collection includes four blends: Smoked Tobacco, Cherry, Red Wine, Tropical Coconut, Toasted Marshmallow, and Roasted Hazelnut,. All are medium roast whole beans, and ready to brew.
note: Tobacco is pre-grounded

Yes. Cresara's infused blends are whole beans and you can grind to your preference and work well with drip machines, French press, Moka pot, and pour-over methods. For espresso, a finer grind setting may be needed depending on your machine.

No. Despite flavor names like Red Wine, Cresara's infused coffees contain no alcohol. The infusion captures the flavor profile only.

Single-origin coffee comes from a specific farm, region, or country — rather than a blend of beans from multiple sources. This allows the unique characteristics of that location's soil, climate, and processing method to come through clearly in the cup.

Cresara's Specialty Single-Origin Collection includes: Colombia, Costa Rica Black Honey, Brazil Santa, and Ethiopia Guji Hambela. All are whole bean, medium roast.

Absolutely. Our boxes are packaged in Cresara's signature dark chocolate brown and gold presentation — designed to feel premium from the outside in. They make excellent gifts for coffee lovers, for Ramadan, Eid, birthdays, or corporate gifting

Yes. Cresara delivers to all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Delivery is free on orders above AED 300. For orders below AED 300, a flat delivery fee of AED 25 applies.

You can order directly from cresara.store. Browse the shop, add to cart, and check out — we'll handle the rest.

Delivery times vary by Emirate but are typically within 2–5 business days. You'll receive a confirmation once your order ships.

Yes. At checkout you can enter a different delivery address. Our packaging is gift-ready by default — no extra wrapping needed.

Due to the nature of food products, we do not accept returns on coffee. We encourage you to explore our Coffee Boxes first if you're unsure which blend is right for you — they're designed for discovery.

Yes. Coffee accessories can be returned within 7 days of purchase, provided they are unused and in original condition.

Contact us immediately at cresara.coffee@gmail.com with a photo of the damaged item and your order details. We'll make it right.

You can find us on Instagram and TikTok at @cresara_ — where we share brewing guides, new products, behind-the-scenes content, and more.

Email us at cresara.coffee@gmail.com or reach out via Instagram DM at @cresara_

Cresara currently operates as an online brand, delivering directly to customers across the UAE. Visit cresara.store to shop.